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Researchers have identified five distinct conflict styles.
All five of these styles are effective for resolving conflict some of the time and inappropriate at other times.
This article with help you determine your preferred approach to managing conflict and help you understand the various approaches, when to use them, and characteristic behaviours of those who employ them.
Presented below is a short survey that will help you determine your preferred approach to managing conflict.
We have natural preferences for the conflict style that we will use, based on our personalities.
There are strengths and weaknesses to each conflict style.
These are the people who will work from lists and written directions and instructions.
Someone with an Auditory learning style has a preference for the transfer of information through listening: to the spoken word, of self or others, of sounds and noises.
Write down the question number and the letter of the statement that best describes your behaviour as a coach in most situations.Use this scoring sheet to find out what approach you prefer (click here).Now that you're familiar with the approach you prefer to employ, consider familiarizing yourself with the other approaches. Some conflicts you face as a coach will be more difficult to resolve than others.As a coach, you’ll need to consider how your approach to conflict management might impact the outcome of the conflict, or to tailor your approach to better suit the situation.